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Arabic for Hospitality/Hotel Professionals – Deliver Excellence with Every Interaction
In the GCC’s hospitality industry, personalized service goes beyond a smile — it begins with language.
Our Arabic for Hospitality Professionals course empowers hotel staff, customer service teams, and management professionals to communicate confidently with Arabic-speaking guests. Master essential greetings, service interactions, and cultural etiquette that elevate guest satisfaction and loyalty.
- 🗣️ Focus on real-life communication
- 📖 Easy vocabulary & pronunciation
- 🌍 Stronger Guest Relationships: Build comfort and trust with Arabic-speaking guests.
- 🌍 Suitable for all nationalities & age groups
- 🎓 Certificate upon completion
- ⭐ Cultural Understanding: Deliver respectful and personalized guest experiences.
- 🏆 Brand Differentiation: Stand out as a property that speaks the guest’s language.
- 💬 Smooth Service Communication: Handle requests and feedback with confidence.
What You’ll Learn
This course covers practical topics and expressions that help you communicate fluently in daily life.
- Welcoming & Greeting Guests in Arabic – Polite and professional expressions.
- Handling Reservations & Inquiries – Telephone, email, and face-to-face conversations.
- Service Interaction – Restaurant, spa, and concierge communication.
- Complaint Handling & Apologies – Respond with professionalism and empathy.
- VIP Guest Communication & Etiquette – Language for high-profile guests.
- Cultural Sensitivity in GCC Hospitality – Understanding traditions and values.
Who Can Join
Ideal for Hospitality Teams and Service Professionals
This program is designed for individuals working across all areas of hospitality — from the front desk to food service and guest relations.
This program is designed for individuals working across all areas of hospitality — from the front desk to food service and guest relations.
- Front Office Staff
- Receptionists & Guest Relations Executives
- Restaurant & Room Service Staff
- Concierge & Bell Desk Teams
- Housekeeping Supervisors
- Hotel Duty Managers
- Spa & Recreation Staff
- Reservation & Call Center Agents